 | Outsourcing the Voice Infrastructure ot SWISS to T&N

One of SWISS most important argument was the focus on their core business, the flight operations. Besides flight operations the cost factor had also a large influence of outsourcing the voice infrastructure. After an intensive evaluation phase, the outsourcing of the complete voice area was awarded to T&N. The start succeeded – since 1 June 2005 T&N operates the voice outsourcing for SWISS.
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